3697500 - "There are errors in your form, please try again" Error When Creating an Account Using Customer Data Cloud - Recruiting Management

When creating a Candidate Profile through Customer Data Cloud, the applicant receives the following error: "There are errors in your form, please try again".

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SAP SuccessFactors Recruiting Management

The issue occurs due to the following setting in CDC console:

1. Advanced
2. Accounts Schema
3. Enable Strict Validation

To resolve the issue, you need to disable the setting "Strict Validation" in the CDC console.

This setting is currently being enabled by default when any new CDC site is created, however, we are currently working internally on how we can prevent the issue from happening.

NOTE: If the SuccessFactors' User added to the CDC console doesn't have permission to disable the switch (switch is greyed out), you can reach out to Product Support.

UPDATE: The issue will be fixed as part of the 1H 2026 release. Any new CDC instances after the release won't be affected by the issue.

CDC, errors, form, recruiting, customer, data, cloud, INC18137085 , KBA , LOD-SF-RCM-CAN-CDC , Customer Data Cloud Authentication , Problem