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3697657 - A JNI error has occurred, please check your installation and try again while configuring MTM in BI 2025

Symptom

  • While configuring MTM in BI 2025
  • Error - C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\apps\multitenancyManager\jars
  • Run the executable  multitenancymanager.jar
  • Encounter Error: A JNI error has occurred, please check your installation and try again
  • Exception in thread "main" java.lang.UnsupportedClassVersionError: com/businessobjects/multitenancymanager/bootstrap/Main has been compiled by a more recent version of the Java Runtime (class file version 61.0), this version of the Java Runtime only recognizes class file versions up to 52.0

            at java.lang.ClassLoader.defineClass1(Native Method)

            at java.lang.ClassLoader.defineClass(Unknown Source)

            at java.security.SecureClassLoader.defineClass(Unknown Source)

            at java.net.URLClassLoader.defineClass(Unknown Source)

            at java.net.URLClassLoader.access$100(Unknown Source)

            at java.net.URLClassLoader$1.run(Unknown Source)

            at java.net.URLClassLoader$1.run(Unknown Source)

            at java.security.AccessController.doPrivileged(Native Method)

            at java.net.URLClassLoader.findClass(Unknown Source)

            at java.lang.ClassLoader.loadClass(Unknown Source)

            at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)

            at java.lang.ClassLoader.loadClass(Unknown Source)

            at sun.launcher.LauncherHelper.checkAndLoadMain(Unknown Source)

     


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x / BI 2025

Keywords

MTM, BI 2025, BI 4.x, Multi Tenancy Management Tool, JNI , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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