Symptom
- Users configuring organizational levels in FSM encounter challenges querying on organizational levels or regions using external IDs.
- FSM offers the ability to use external IDs, but users are unable to query as Organizational Levels DTO table is not available
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Environment
SAP Field Service Management 1.0
FSM Business Rules
Product
SAP Field Service Management all versions
Keywords
fsm, organizational levels, external ID, query, business rules, cloud-org-level-service, api, type 2 rule, type 3 rule, externalId, fsm query, fsm external id , KBA , CEC-SRV-FSM-BR , FSM Business Rules , Problem
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