3697685 - Employee Creation Does Not Trigger Workflow Email Notification in SAP Business ByDesign

 SAP Business ByDesign

1. Go to Application and User Management work center.
2. Navigate to Workflow Rules and create a new rule.
3. Set Timing as On Create Only and Rule Type as E Mail.
4. Save and activate the rule.
5. Create a new employee from Personnel Administration.
6. Observe that no email notification is triggered.

This is standard system behavior, as workflow rules do not support triggering notifications on employee creation (hiring). For the Employee business object, workflow rules are supported only for change, transfer, and termination.

This is a current system limitation. For enhancement requests, please submit a proposal via SAP Influence Portal: https://influence.sap.com/sap/ino/.

As a workaround, the following approach can be used to receive notifications for newly created employees:

Notifications can be received by subscribing to system-generated Business Tasks created during employee hiring. When a new employee is created, the system automatically generates tasks to complete payroll and compensation data. 

Steps to Subscribe:

1. Go to Home and open Inbox.
2. Click Subscribe to Task.
3. Expand Personnel Administration and then Regular Task.
4. Select the E mail checkbox for the task Complete Payroll Data – Country (Hire) for Employee Name (Employee ID).

Or

1. Expand Compensation and then Employee.
2. Select the E mail checkbox for the task Complete Compensation Data (Hire) for Employee Name (Employee ID).

1. How to create an email template in a workflow rule of type notification
2. Workflow rule for employee business object fails to trigger notifications

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