3698012 - Checked Credit Value Displays as 0.00 in Manage Documented Credit Decision App - SAP S/4HANA Cloud Public Edition

In the "Manage Documented Credit Decision" app, the field "Checked Credit Value" is displayed as 0.00 instead of the expected sales order net value, this issue occurs specifically for sales orders that are under a credit block. 

SAP S/4HANA Cloud Public Edition

1. Use an existing "Sales Order" with a credit block or create a new "Sales Order" with a credit-enabled customer so that the Order goes on block.
2. Access the "Manage Documented Credit Decision" app.
3. Open the app and click on "Go".
4. Locate the "Sales Order" on the "Block".
5. Observe the "Checked Credit Value" field on the right side of the table, which displays as 0.00 instead of the expected net value.

• The pricing procedure was not configured correctly.
• The subtotal line in the pricing procedure was not maintained with an 'A', which is required for the credit price calculation.
• The credit price, stored in field VBAP-CMPRE, is used for credit value updates and credit checks.

1. Maintain the 'A' in the subtotal column for the pricing procedure.
2. Ensure that 'A' is maintained in the subtotal column for only one line, typically for the net price.
3. Save the configuration changes.
4. Verify that the "Checked Credit Value" field now displays the correct sales order net value.

• Refer to: KBA 2473178 - Checked Credit Value and Open Credit Amount in DCD - FSCM
• Refer to: Community - Checked Credit Value and Open Credit Amount in DCD

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