3698059 - Users suddenly lose their roles in SAP Analytics Cloud

• Roles and/or teams are unexpectedly unassigned from users without an obvious manual action.
• While actively working on a story, model, data model, or other SAC resource, the user initially continues working without errors. After refreshing the browser, navigating to another page, or reopening the resource, the user may see a 404 Not Found error.
• The resource may appear as missing or inaccessible, even though it still exists in the system.
• Access is restored only after the required roles and/or team assignments are re-assigned to the user.

SAP Analytics Cloud Enterprise 2026

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