SAP Knowledge Base Article - Public

3698062 - Invoice Correction Request 'RK' Does Not Consider Contract Period in Service Contract Invoice – SAP S/4HANA Cloud Public Edition

Symptom

  • Invoice correction request 'RK' does not consider the contract period from the service contract invoice.
  • Adjustment line on the RK document does not factor in the contract billing plan for the pricing element.
  • Calculation type of the pricing element is 'M – Quantity - Monthly Price'.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create an invoice correction 'RK' with reference to the invoice document.
  2. Check the pricing, as the monthly quantity is not being considered. 

Resolution

This is a known limitation. As a workaround, change the amount of second line (adjustment line) to make sure the final invoice correction value is correct.  

Keywords

invoice correction, rk document, contract period, service contract invoice, zpsi pricing element, monthly price, adjustment line, sap s/4hana cloud public edition, credit memo request, debit memo request, billing plan, 6-month contract, price discrepancy. , KBA , SD-SLS-CMR-2CL , Credit Memo Request and Debit Memo Request (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions