SAP Knowledge Base Article - Public

3698099 - Error exporting more than 20 users from Talent Search - Failed to schedule offline job

Symptom

  • When attempting to export more than 20 users from the Succession module’s People Search results, the error message "Failed to schedule the offline job for exporting search results, please try again" consistently appears.
  • The issue is specific to exporting search results exceeding 20 users.

Environment

Talent Search

Reproducing the Issue

  1. Navigate to the Talent Search module.
  2. Perform a search and select more than 20 users from the search results.
  3. Attempt to export the selected users.
  4. Observe the error message "Failed to schedule the offline job for exporting search results, please try again".

Cause

The issue arises due to the "Classic Reporting" feature being disabled in provisioning.

Resolution

  1. Enable the "Classic Reporting" feature in provisioning.
  2. Verify the export functionality by attempting to export more than 20 users from the Talent Search results.

See Also

Refer to: 2514201 - Unable to Export more than 20 users via Talent Search v2 - SAP for Me

Keywords

export error, talent search, offline job, classic reporting, provisioning, error message, more than 20 users, succession module, failed to schedule , KBA , LOD-SF-SCM-TS , Talent Search , Problem

Product

SAP SuccessFactors Succession & Development all versions