SAP Knowledge Base Article - Preview

3698104 - Product Catalog file not being forwarded from Predict to Smart Insight - SAP Emarsys

Symptom

  • The product catalog file is correctly set up in Predict and uploaded successfully, but it is not forwarded to Smart Insight.
  • The Sales Data file is forwarded correctly, but the Product Catalog file is not.
  • Smart Insight does not ingest the daily product catalog, and the Product Data view remains empty.
  • Despite adjustments to the filename pattern in Smart Insight Settings tool, the issue persists.
  • No error messages or error codes are show in Smart Insight Data Quality tool.


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Environment

SAP Emarsys

Product

SAP Emarsys all versions

Keywords

smart insight, product catalog, predict data sources, webdav, file ingestion issue, product data view, filename pattern, products*, catalog*.csv, sftp server, smart insight settings, automation process, file upload , KBA , CEC-EMA-ANA-SI , Smart Insight (SI) , CEC-EMA-PRE , Predict , Problem

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