SAP Knowledge Base Article - Preview

3698144 - Automatically logged off or Logon failed for restful web services when logging into BILP via Load Balancer

Symptom

  • When logging in to BILP via a load balancer via any method (eg SAML SSO, manual), depending on the configuration of the Restful Web Services, one of the below behaviors may be seen:
    Automatically logged off and send back to the login page
    Logon failed for Restful Web Services 


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.x, BI 2025
  • Load balancer
  • Windows 
  • Linux / Unix

Keywords

BI launchpad, Fiori Tile, sign out, load balancer , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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