SAP Knowledge Base Article - Public

3698343 - Error when using the "modify form route map" tool to modify form including EP step

Symptom

Error when using the "modify form route map" tool to modify form including EP step
Error message: "operation failed. only forms with the same route map steps can be mass modified"

Environment

SAP Successfactors Performance Management

Reproducing the Issue

  1. Go to 'modify form route map' tool
  2. Select a form template and a group of forms
  3. Make changes to the route map and click next button
    Error occurs: operation failed. only forms with the same route map steps can be mass modified

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed on 1H 2026 release.

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround: using the small batch for different number of EP.

Keywords

modify form route map, operation failed, route map steps, error message, issued forms, mass modify, settings, workflows, routing, route maps, modify common options, step settings, error investigation, PMU-26761 , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Known Error

Product

SAP SuccessFactors Performance & Goals all versions