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3698387 - PDC error "java.lang.IllegalStateException: com.successfactors.db.dao.DAOException: thrown could not prepare statement" - SAP SuccessFactors Onboarding

Symptom

  • The onboardee encounters the error "java.lang.IllegalStateException: java.lang.IllegalStateException: com.successfactors.db.dao.DAOException: thrown could not prepare statement" when attempting to submit the Personal Data Collection (PDC) step during onboarding.
  • The error is seen if field in the Localized Biographical Information section is populated with data


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2511

Keywords

personal data collection, onboarding error, java.lang.IllegalStateException, DAOException, IllegalStateException, BIOGRAPHICAL_INFO_LOC_ID_SEQ,, invalid sequence, PDC step error, Localized Biographical Information, PDC , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

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