Symptom
Whenever a candidate is applying, the next page is not displaying and was rather loop back to page 1.
The error is occurring to New Candidate Experience UI.
Environment
SAP SuccessFactors Recruiting
Reproducing the Issue
- Log in as Candidate.
- Search for available Job Requisition and apply.
- Complete the application and proceed to step 3
- Once you select next, it wont go next page and does not show any error message.
Cause
Candidate Profile Template (CPT) currently includes a background-element insideWorkExperience, which is not permissioned in any permission block and is only referenced in the SM mapping section.
Resolution
Since this BG element does not appear in any Internal or External Profile/Apply flows, please confirm whether this configuration is actually required in CPT.
Otherwise, you can add permission configuration for the affected background-element.
See Also
Keywords
New Candidate Experience, Application, Candidate, Loop, INC15011650 , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , How To
SAP Knowledge Base Article - Public