SAP Knowledge Base Article - Public

3698461 - Payment Batch Status Stuck in "Released in Company" for Payment Method H in Automatic Payments - SAP S/4HANA Cloud Public Edition

Symptom

After configuring the customizing settings for automatic payments with Payment Method H in company code XXXX and executing payments using the "Manage Automatic Payments" app, the Payment Batch Status remains stuck in "Released in Company" within the monitor payments. All approval steps have been completed, but the payment does not proceed further. 

Environment

SAP S/4HANA Cloud Public Edition

Resolution

The Payment Method H for Italy is called "Ricevuta bancaria cliente" and based on configuration in SM30 - V_T042ZL it requires Bill of Exchange, therefore, it should post Bill of Exchange first. 

Keywords

Payment Method H, Bill of Exchange, Manage Automatic Payments, Released in Company , KBA , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions