3698483 - Validate Address Is Not Working in Account

“Validate Address” does not return any suggested address while creating a new Account.

SAP Cloud For Customer

1. Go to the Customer work center
2. Go to the Accounts work center view
3. Select Create
4. Enter address details:
   Select a country (e.g. CN)
   Maintain State, City, Street, etc.
5. Select the Address Validation button.
6. A new popup “Validate Address” screen opens 
7. No address is displayed under the Suggested Address section.

DQM configuration for address validation is not configured correctly.

If you are using DQM @cloud foundry then has to configure the mashup URL + credentials via mashup. To switch to the Cloud Foundry, you must first remove the communication arrangement "Address Validation", and then follow the below steps described for Configure Mashup Web Services.

There are two mashup web services that you must configure:

1. DQM Address Type Ahead mashup service: 

1. Go to Administrator work center.
2. Go to Mashup Web Services view.
3. Select the pre delivered service (SW00095) and copy the template to create a new service.
4. Under General Information, retain the Service Name and Description as it is.
5. Under Service Information, update the necessary fields as:
   - Authorization Method: OAuth
   - HTTP Method: Post
   - URL: Maintain the Token Endpoint URL that is provided in OAuth settings from SAP Cloud Platform. 
   - Enter the Consumer Key and Consumer Secret that you have created during OAuth settings. 
   - Ensure that you retain the other fields as it is.

6. Click Save and Activate.

    b. DQM Address Type Ahead Endpoint mashup service: 

1. Go to Administrator work center.
2. Go to Mashup Web Services view.
3. Select the pre delivered service (SW00094) and copy the template to create a new service.
4. Under General Information, retain the Service Name and Description as it is.
5. Under Service Information, update the necessary fields as:
   - Authorization Method: OAuth
   - HTTP Method: Post
   - URL: Maintain the Address Cleanse URL from Available endpoints list in SAP Cloud Platform. 
   Note:
   - Do not use the URL from Available endpoints when using client certificates list in SAP Cloud Platform.
   - Ensure that you retain the other fields as it is.

6. Click Save and Activate.

Address Validation: Access DQM Using Cloud Foundry 

Configure Mashup Web Services 

DQM, Address Validation, Suggested address. , KBA , LOD-CRM-ACC , Account , Problem