Symptom
Upon initiating an onboarding process from SAP SuccessFactors Recruiting, not able to view comprehensive status and get redirected to specific pages that provide more details.
Environment
SAP SF Onboarding
Reproducing the Issue
- Initiate onboarding through Recruiting.
- Click on activity.
- Not able to view comprehensive status and get redirected to specific pages that provide more details.
Cause
Configuration
Resolution
Customers must use the latest applicant workbench and New Applicant Management Experience. Only if these are enabled, the option will be available.
As an administrator, navigate to Admin Center Manage Recruiting Settings. Proceed to the Candidate Summary section and select Enable Latest Applicant Workbench, if not enabled already.
The recruiter must then navigate to Recruiting Job Requisitions tab Candidates option and enable the New Applicant Management Experience switch.
See Also
Keywords
2H 2025, Onboarding, Recruiting , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem
SAP Knowledge Base Article - Public