SAP Knowledge Base Article - Public

3698601 - [SF Mobile APP]The Content Displayed on The MDF Summary Card Differs Between the SF Web and Mobile App

Symptom

Background: In the latest people profile, for the root MDF object with no visible fields but has one-to-many composite associations.  

The content displayed on the MDF summary card is inconsistent between the SF web and mobile app. The Web display follows the configure UI, but the App does not.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Profile > Set User Permission > Manage Permission Groups
  2. Setting-->Mobile-->Activate via Camera-->login APP-->Full Profile
  3. The content displayed for custom MDF is different between the App and the Web

Cause

 This is expected behavior because the mobile summary card does not use the configuration UI. The app will display the field order and labels as set in the Configure Object Definitions.

Resolution

As a workaround, you can adjust the order or labels of the fields in the Configure Object Definition. The summary card on mobile will show the first three fields from the object definition for the composite child.

See Also

Keywords

PPX, Latest People Profile, SF Mobile, SF APP, Summary Card, Configuration, Mismatch, Metadata, ConfigUI, Parent-Child object, Custom MDF, Label, Object Definitions , KBA , LOD-SF-PLT-MOB , Mobile Issues , LOD-SF-MDF , Metadata Framework , LOD-SF-MDF-PPX , MDF on New People Profile , Problem

Product

SAP SuccessFactors HCM Core all versions