Symptom
- Dashboard does not display any new hire candidates after initiating the onboarding process.
- Necessary permissions are granted
- Tasks are created without any issue from BPE: monitor process
- Click on any onboarding task from To do and will see Error message encountered: [COE0021] Invalid property names: EmpJob/jobCodeNav. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted.
Environment
SAP SuccessFactors Onboarding
Resolution
- Navigate to "Manage Business Configuration" and activate the "job-code" field under "jobInfo".
- Refresh the OData metadata cache again.
- Return to the dashboard and verify if the new hire candidates are displayed correctly.
- If the issue persists, click on "To Do" > any onboarding Task and check for any additional error messages.
Keywords
dashboard, onboarding, new hire candidates, error message, COE0021, job-code field, OData API Data Dictionary, metadata cache, invalid property names, SAP SuccessFactors , KBA , LOD-SF-OBX-DBD , Dashboard , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public