SAP Knowledge Base Article - Preview

3698652 - Completed and e-signed section 2, i-9 forms not saved in manage documents when "is the new hire remote?" is selected

Symptom

  • Completed and e-signed Section 2, I-9 forms are not visible in "Manage Documents" for candidates when "Is the New Hire Remote?" option is selected as "Yes".
  • Only Section 1 of the I-9 form is available in "Manage Documents".
  • No warning or message indicates that the I-9 Section 2 displayed during submission will not be saved.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2505

Keywords

i9 compliance form, section 2 missing, manage documents, remote hire, is the new hire remote, section 2 not saved, e-signed section 2, i9 audit trail, remote flag, onboarding, compliance documents, i9 section2 form , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem

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