SAP Knowledge Base Article - Preview

3698718 - Unable to generate insights due to missing information - Employee Central

Symptom

An error occurs when generating Compensation insights on Compensation Information: Unable to generate insights due to missing information.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


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Environment

SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions

Keywords

Unable to generate insights due to missing information, failed to call read service, errors on entity: EMPLOYMENT_INFO, AI-assisted compensation insights, error message, missing information, 2H2025 release, preview environment, production environment, compensation administrators, permissions, person insights, compensation profile, compensation insights, insights generation issue, employee central, successfactors , KBA , LOD-SF-EC-CMP-GAI , Compensation Insights , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , How To

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