Symptom
- The interview confirmation email is always generated from the email template associated with the trigger, rather than the template manually selected during interview scheduling.
- Is it possible to edit the email template when sending interview confirmation email to candidates?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors Recruiting Management
Product
SAP SuccessFactors Recruiting all versions
Keywords
RCM, interview scheduling, email template, notification, candidate, self-scheduling, interview confirmation, automatic, email trigger, manual, interview time tokens, book, interview status, skip email button, email editor , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem
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