SAP Knowledge Base Article - Preview

3698816 - Interview Confirmation Email Not Generated Using the Selected Template in Interview Scheduling - Recruiting Management

Symptom

  • The interview confirmation email is always generated from the email template associated with the trigger, rather than the template manually selected during interview scheduling.
  • Is it possible to edit the email template when sending interview confirmation email to candidates?

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Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

RCM, interview scheduling, email template, notification, candidate, self-scheduling, interview confirmation, automatic, email trigger, manual, interview time tokens, book, interview status, skip email button, email editor , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

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