Symptom
Employee receives double accrual postings.
For example, the accrual posting should be 210 hours, however employee receives 420 hours.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Run Manage Time Off Calendar for accrual.
- Users receive double time quotas which is not expected.
Cause
Incorrect end dates in job information records lead to wrong calculation for FTE or standard hours which makes users receiving more quota than their entitlement.
Resolution
- Use the Check Tool in SAP SuccessFactors Employee Central Core to identify inconsistent end dates in job information records.
- Navigate to Check Tool > All Job Information records have consistent end dates > Run the check.
- Identify records where the end date is incorrectly set to 9999-12-31 instead of the correct date.
- Use Quick Fix button to correct the end date for the impacted record to the appropriate date..
- Run the accrual calendar again to update the quota correctly.
See Also
Keywords
duplicate promotion entries, double time quotas, SAP SuccessFactors Time Tracking, job info portlet, accrual calendar, end date inconsistency, quota discrepancy, payroll impact, Check Tool, holiday calendar year, time account process simulator. , KBA , LOD-SF-EC-TIM-CAL , Calendar Jobs , How To
SAP Knowledge Base Article - Public