Symptom
- Getting "HTTP 500 : Internal Server error" when trying to access CMC and BILP after upgrade.
- Installation completed with no errors.
- Clearing Tomcat cache as per 1879431 did not solve the issue.
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Environment
- SAP BusinessObjects Business Intelligence platform 4.x/2025
- All supported operating system
Product
SAP BusinessObjects Business Intelligence platform all versions
Keywords
SAP BO upgrade, SAP BI 2025, 500 internal server error, CMC login, BOE cache folder size, war file deploy, CMS database backup, filestore backup, repair installation, Tomcat cache clear, BOE web application redeploy, password not accepted , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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