3698924 - Error message when creating Service Entry Sheet for Purchase Order

When creating a Service Entry Sheet for Purchase Order an error message is displayed: PO XYZ must contain items for which GR and invoice are expected. (XYZ represents the PO ID).

SAP S/4HANA Cloud Public Edition

1. Navigate to the Manage Service Entry Sheet app.
2. Select Create.
3. Enter the Purchase Order number.

Observe the error message: PO XYZ must contain items for which GR and invoice are expected.

Incorrect Purchase Order configuration.

For a Service Item (Product Type Group = 2), ensure the following configurations are set:

• Set the Goods Receipt indicator to true.
• Set the Goods Receipt-Based Invoice Verification to true.

See more information on the documentation Requirements for the Creation of Service Entry Sheets - Lean Services.

Service Entry Sheet, Purchase Order, error message, Goods Receipt indicator, Goods Receipt-Based Invoice Verification, SES , KBA , MM-PUR-SVC-SES-2CL , Service Entry Sheet for Service Procurement (Public Cloud) , Problem