SAP Knowledge Base Article - Preview

3699007 - Document Flow is not displayed after tenant refresh

Symptom

After performing a tenant refresh (copying production to test while retaining the tenant URL), the Document Flow for Sales Documents is not displayed.


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Environment

  • SAP Sales and Service Cloud version 2
  • SAP ERP
  • SAP S/4HANA

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

document flow; cns; tenant refresh; tenant copy; Retrieve Document Flow; documentFlowService, sales cloud version 2; SSC V2; service cloud version 2, sales and service cloud version 2, version 2, V2, sales cloud, service cloud. , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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