SAP Knowledge Base Article - Preview

3699007 - Document Flow Not Displayed After Tenant Refresh

Symptom

After performing a tenant refresh (copying production to test while retaining the tenant URL), the Document Flow for Sales Documents is not displayed.


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Environment

  • Sales and Service Cloud Version 2
  • ERP
  • S4Hana

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

document flow;cns;tenant refresh;tenant copy;Retrieve Document Flow;documentFlowService , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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