Symptom
How are phone information custom strings displayed on the legacy and latest people profile?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
Precondition: There are 5 custom strings configured in phone information:
On the legacy people profile, if there is only view permission to employee data->phone information,
On preview page, only phone number and the first two customized fields are displayed
On the latest people profile if there is only view permission to employee data->phone information,
On preview page, only phone number is displayed
If you click on view all, all the fields are displayed
On the the legacy people profile if there are both view and edit permissions to employee data->phone information,
On preview page, phone number and the first two customized fields after are displayed
If you click on the pencil button, all the fields are visible there
On the the latest people profile, if there are both view and edit permissions to employee data->phone information,
On preview page, only phone number is displayed
If you click on view all, all the fields are displayed there
Cause
Expected
Resolution
Expected
Keywords
phone information custom string, custom string 1, custom string 2, phone information preview, view all, edit button, phone information display, phone information display is different for different users, phone information, email information, view permission, edit permission, phone information fields order , KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , How To
Product
Attachments
| Pasted image.png |
| Pasted image.png |
| Pasted image.png |
| Pasted image.png |
SAP Knowledge Base Article - Public