SAP Knowledge Base Article - Public

3699208 - Screen Reader Announces 'Respond Now' Button As 'Respond Now Feedback Request'

Symptom

When multiple feedback requests need action on the home page, the Respond Now button on the Feedback Request card is announced by screen readers as Respond Now Feedback Request instead of announcing the specific requests:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Continuous Performance Management
  • SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Log into SuccessFactors with a screen reader
  2. On the home page, locate the Feedback Request cards
  3. The Respond Now button is announced as as Respond Now Feedback Request

Cause

This is expected behavior.

Resolution

The system is designed to display a maximum of one feedback request card at a time on the home page. As a result, the button's accessible name needs to remain generic as Respond Now instead of announcing multiple feedback requests.

The name for each Respond Now button will be unique when accessing the View All option. For example, each button will be announced as "Respond Now Feedback Request [topic]".

Keywords

accessibility, feedback request card, respond now button, accessible name, success factors, view all option, screen readers, home page, button label, wcag, a11y , KBA , LOD-SF-CPM-ACC , SuccessFactors Continous Performance Management Accessibilit , LOD-SF-CPM-POD , Home Page, Pods and Portlets, To Do List , LOD-SF-CPM-FBK , Achievement Feedback, Get Feedback , LOD-SF-PLT-LHOM , Legacy Home Page , Problem

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Performance & Goals all versions