/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PublicSymptom
An email is being received from E-Verify stating that their account will be canceled. The email appears unexpected and raises concerns about account validity or potential phishing.
Environment
SAP SuccessFactors Onboarding
Cause
The e-Verify account is to be deactivated due to non-use.
Resolution
In such cases, a support ticket should be created to engage the Onboarding team for verification, providing the affected company ID account. The purpose is to confirm whether the account is genuinely inactive or unused prior to initiating any cancellation procedures.
Keywords
obx, onb, onboarding, hiring, process, compliance, e-verify, enrollment, sap, team, shutdown, account, notification, email , KBA , LOD-SF-OBX-EVF , Everify , Problem
Product
SAP SuccessFactors Onboarding all versions
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)