Symptom
- User completes an item with a required survey but the survey due date is not visible on the card in New Learning Experience homepage.
- The item card just states "Survey Required for credit" but doesn't show the actual due date.
Environment
SuccessFactors Learning
Reproducing the Issue
- Set up an item with a required survey
- Assign item to a test user
- As user, complete the item
- Observe that the survey due date is not visible on the item card
Resolution
- As confirmed with product team, this is the current design in New Learning Experience.
- They are looking to enhance this in future releases but currently there is no timeline.
- We will update this article if there is new information available. Please set this KBA as a favorite (star icon on the top right corner) to receive updates on it. Check the KBA 2171560 to understand how to get notified when a KBA is created/updated.
Keywords
survey due date, integrated learning experience, ILX, survey visibility issue, training completion, survey notification, enhancement, survey due date missing, training survey , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Product Enhancement
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public