SAP Knowledge Base Article - Preview

3699417 - Device Category Description Not Displayed In Premise Services

Symptom

In the Service Tab of Premise entity, the Device Category description is shown as blank. Whereas, on clicking the link to open its Quick View, the description is visible in Quick View Header.


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Environment

  • SAP Service Cloud Version 2
  • SAP Service Cloud Version 2, utilities add-on

Product

SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions

Keywords

Premise, Services, Description, Meter, Device Category, Device Type, Registers, Device, Register Group, Blank, Empty, Backend, Note , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , Problem

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