SAP Knowledge Base Article - Preview

3699455 - Changing business partner on service call does not update underlying activity in SAP Field Service Management

Symptom

  • Changing the business partner on a service call record does not automatically update the underlying activity.


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Environment

Any Integration to FSM

Product

SAP Field Service Management all versions

Keywords

customer update, business partner update, service call, activity update, sap field service management, business rule, default behavior, sap fsm, activity record, historical data preservation, customer change, sap help , KBA , CEC-SRV-FSM , Field Service Management , Problem

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