3699480 - Issue with 'Recommend' pop-up right after completing item

When clicking on the 'Recommend' button and closing it, the Recommendation pop-up keeps reappearing while the users are on the content structure page.

SAP SuccessFactors Learning

1. Log into HCM > navigate to Learning >
2. Launch any assigned item or search for one in the library >
3. Successfully complete the item's content(s) > the "Congratulations" pop-up is displayed as expected >
4. Within the 'Congratulations' pop-up, click on 'Recommend' >
5. Make a recommendation or simply click on 'Cancel' >
6. Click on any other button still within the content structure page (like the full screen button, or one of the item's contents) >
7. Notice that the Recommendation pop-up keeps appearing every time.

Our Engineering team has investigated the scenario and the correction is planned to be delivered within the b2605 release version, as per the schedules available at Product Release & Road Map Information and at Learning Validated SaaS Release Schedule.

To check the possibility to have the fix delivered sooner, a patch request has already been raised internally. Please set this KBA as favorite in order to be notified on future updates to this document, as per 2171560.

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