SAP Knowledge Base Article - Public

3699638 - defaultValues.autoImportOCNCourseEnabled feature is not automatically downloading courses updates on Learning

Symptom

Courses' updates from Open Content Network are not imported automatically into SAP SuccessFactors Learning even with the system paramater "defaultValues.autoImportOCNCourseEnabled" set to true.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Navigate to Learning administration side >
  2. Go to System Admin > Configuration > System Configuration > OPEN CONTENT NETWORK >
  3. Verify the configuration settings for Open Content Network, ensuring the property "defaultValues.autoImportOCNCourseEnabled[OCNVendor]" is set to "true" >
  4. Go to Open Content Network tab under Content > Open Content Network and check that some courses are not imported.

Cause

The functionality "autoImportOCNCourseEnabled" is designed to automatically import new contents pushed from Open Content Network vendors.

Resolution

Confirmed with SAP Development team that the auto import functionality "autoImportOCNCourseEnabled" only imports new contents pushed from Open Content Network vendors.

In case you want to modify the system behaviour, you can raise an enhancement request (refer to the KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products).

See Also

Keywords

SuccessFactors, Learning, Open Content Network, OCN, auto import courses, course synchronization, autoImportOCNCourseEnabled, updated courses, new courses. , KBA , LOD-SF-LMS-OCN , Open Content Network , Problem

Product

SAP SuccessFactors Learning all versions