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SAP Knowledge Base Article - PreviewSymptom
The Ticket notes and interactions are missing in custom report created from the "All Tickets with All Interactions" Data Source.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
C4C, service_request, tickets, interaction, notes, internal notes, internal memo, portal, report, data source, analytics , KBA , LOD-CRM-SRP , Service Request Processing , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem
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