SAP Knowledge Base Article - Public

3699719 - Postal Code field Mandatory check not working during Business Partner creation

Symptom

  • When creating a new Business Partner, the mandatory check for the Postal Code field does not work.
  • No error message is triggered even when the Postal Code field is left empty, despite it being maintained as mandatory. 

Environment

SAP S/4HANA Cloud Public Edition

 
 

Reproducing the Issue

  1. Open the 'Manage Business Partner Master Data' app.
  2. Click on Create.
  3. Select Grouping and add Role Customer.
  4. Populate mandatory fields: Name, Language, leave Postal code empty.
  5. Click Create.
  6. No error message triggered for missing Postal code.

Cause

The issue is due to standard system behavior.

Resolution

If the 'Postal Code Required' flag is enabled, a postal code must be entered for a street address.However, this validation is triggered only when at least one street address field is maintained.The mandatory check is executed when any of the following fields is filled:

  • Street
  • House Number
  • Street 2 / 3 / 4 / 5
  • Other City

If none of these fields are entered, the system does not trigger the postal code mandatory validation.

See Also

KBA 3021997 - How to Define Required or Optional Customer and Supplier Account Groups (Business Partners) in SAP S/4HANA Cloud Public Edition.

Keywords

postal code, mandatory field, business partner creation, manage business partner master data app, country-specific configuration, OY17, Bulgaria, missing postal code, error message not triggered, SAP S/4HANA Cloud Public Edition , KBA , LO-MD-BP-2CL , Business Partners for Public Cloud , Known Error

Product

SAP S/4HANA Cloud Public Edition all versions