SAP Knowledge Base Article - Public

3699730 - Session Timeout warning message window can't be displayed on latest home page after 30 minutes of inactivity - SuccessFactors HCM Core 2605

Symptom

  • Session timeout warning message window is not displayed in the Latest Home Page after enabling the latest Home Page experience in company system and logo settings.
  • The issue occurs when staying on the Latest Home Page for 30 minutes without any action. The session timeout warning appears on other pages, such as the People Profile page, but not on the Latest Home Page.

Environment

SAP SuccessFactors HCM Core 2605

SAP SuccessFactors HCM Core 2511

Reproducing the Issue

  1. Login to SF instance and enable the latest Home Page experience in company system and logo settings.
  2. Duplicate this tab and redirect to another page such as admin center or people profile page
  3. Go back to Latest home page in original tab and stay in 30mins without any action
  4. After 30 mins there is a session time out warning message window in people profile page but no session time out warning message window in latest Home Page. The expected behavior should be the session timed out window should be appeared in Latest Home Page after 30 mins that the session has been timed out. 

Cause

This is an known issue in B2511 instance and also can be reproduced in B2605 instance.

Resolution

Our engineer team have found the root cause and plan to fix this defect in B2611 release.

2H 2026 release:

Preview: October 12
Production: November 13 - 14

See Also

Keywords

session timeout warning, latest home page, sap successfactors platform, inactivity, people profile page, home page experience, session timeout issue, 30 minutes inactivity, session warning missing, sap successfactors, session timeout, home page settings,KI2H2025,KI1H2026 , KBA , LOD-SF-PLT-LHOM , Legacy Home Page , LOD-SF-PLT-HED , Global Header , Known Error

Product

SAP SuccessFactors HCM Core 2511 ; SAP SuccessFactors HCM Core 2605