SAP Knowledge Base Article - Preview

3699930 - Incorrect assignment of the I-9 Section 2 e-signature task - Onboarding

Symptom

  • The I-9 Section 2 E-Signature task is assigned to a Super Admin instead of the intended onboarding task participant.
  • When you re-trigger the Section 2 task for the employer (onboarding task participant), the task is assigned to the correct participant. However, the task does not display the auto-populated information required for submission.
  • Re-triggering the task multiple times can create multiple I-9 Section 2 records for the same candidate.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

i-9 section 2, e-signature task, onboarding participant, super admin, sap successfactors onboarding, compliance process, contingent profile, auto-populated data, duplicate i-9 records, stale compliance process, correct form i-9 section 2, manage data, sap onboarding, compliance forms, form i-9 , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

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