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SAP Knowledge Base Article - PreviewSymptom
In the headers of the account details page, the "Top Account" and "Parent Account" fields are blank.
- Under the "Account Hierarchy" section, the "Top Account" and "Parent Account" fields are shown.
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Environment
- SAP Sales Cloud Version 2
- SAP Sales Cloud and SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
account hierarchy, top account field blank, parent account field blank, account hierarchy settings, usage code mismatch, account details page, SAP Sales Cloud Version 2 , KBA , CEC-CRM-ACH , Account Hierarchy , Problem
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