SAP Knowledge Base Article - Preview

3699960 - When providing a password via OData API to a newly created user in SuccessFactors, it does not work and the user can't login

Symptom

You are using the SAP SuccessFactors Native Login (not using IAS) and creating user accounts through User OData API, providing a predefined password in the Upsert payload.

The Upsert is successful, but the password provided in the API payload doesn't work when the employee attempts to login.


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Environment

  • SAP SuccessFactors HCM Suite
    • Native Login
    • OData API

Product

SAP SuccessFactors HCM Suite all versions

Keywords

OData API, predefined password, login failure, password expiry policy, SuccessFactors, Password & Login Policy settings, user creation, authentication, loginMethod , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-PLT-MNG , Manage user Issues , Problem

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