SAP Knowledge Base Article - Preview

3700038 - Error "enter the sold-to party" during follow-up sales order creation for individual customers

Symptom

The integration flow "Create Follow-Up Sales Order in SAP S4HANA from Sales Quote" for individual customers ends in error "Enter the sold-to party" in S4 API API_SALES_ORDER_SRV


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Environment

  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

SAP Sales Cloud, follow-up sales order, individual customer, sold-to party error, receiverAccountDisplayId, receiverCustomerDisplayId, partners array, payload mapping, sales quote integration, SAP S4HANA integration, API_SALES_ORDER_SRV, sales quote follow-up, influence request. , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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