SAP Knowledge Base Article - Public

3700252 - Application Error Message Display when uploading unsupported CV file during Application Process - Recruiting Management

Symptom

In Reimagined Candidate Experience, when a candidate uploads a CV with an unsupported file extension during the "Apply for a Job" process, an application error appears.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Navigate to a job posting page in the Career Site.
2. Click on Apply Now
3. Log in as a candidate.
4. Upload a resume with an unsupported format (for example: excel).
5. Select the “All Files” dropdown to allow uploading other file types.
6. An application error appears.

Resolution

Code fix is included in 1H 2026 release. 

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See Also

3598188 - Reimagined Candidate Experience - Recruiting Management

Keywords

CV upload error, unsupported file extension, error message, apply for a job, SAP SuccessFactors, candidate experience, upload pop-up, 1H2026 release,  RCM-158226, KI2H2025 , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Known Error

Product

SAP SuccessFactors Recruiting 2511