3700304 - Unable to Locate Line Items using Inbound Delivery Notification ID in New Return to Supplier

Line items cannot be found when searching with Inbound Delivery Notification ID in New Return to Supplier Screen.

SAP Business ByDesign

1. Go to Purchase Requests and Order work center.
2. Choose New Return to Supplier under Common Tasks.
3. Search using the Inbound Delivery Notification ID ABC (ABC represents Inbound Delivery Notification ID).
4. System returns that no results are found.

Scenario 1: Select Supplier Delivery Items By selection and search with Inbound Delivery Notification ID with and without * symbol, it gives "No records found".

Scenario 2: Select Third-Party Customer Return items by selection and search with Inbound Delivery Notification ID with and without * symbol, it gives "No Records found".

Scenario 3: Click on advanced filters and Search with respective document in Inbound Delivery Notification ID field, it gives the expected line items.

1. The expected results cannot be obtained when performing a Basic Search using an Inbound Delivery Notification ID.
2. In order to achieve, use the Advanced Search filters option to locate the desired document while creating a Return to Supplier.
3. To search with Inbound Delivery Notification ID in General search. This Should be taken as a new requirement, and it can be posted in SAP Business ByDesign influence forum.

Return to Supplier; Inbound delivery notification; Advanced search; line items;  , KBA , AP-RTS , Return To Supplier , Problem