3700448 - How to delete payment orders after payment medium creation

Symptom

How to delete payment orders after payment medium creation.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

Go to "Manage Automatic Payments" app.
Select the payment run and click "Display Payment Order" button.
Select the payment orders and click "Delete" button.

Error: The payment order could not be deleted. Payment media have already been created for payment run.

Cause

The "Manage Automatic Payments" app prevents the deletion of payment orders if payment media have already been created.
This restriction helps avoid issues when importing the account statement, as payment orders are used to post documents.

Resolution

If deletion is required (e.g., if the bank rejects a payment) but there is no need to delete all payment media files, the option is using Display Payment Lists app to display and delete the payment order.

1. Open "Display Payment Lists" app and enter the payment run identification and run date. Deselect the 'Only Proposal Run' option.

2. Click the 'Execute' button.

3. Double-click the corresponding payment number (starting with P as shown in the image, for example P000000051) to navigate to the payment order.

4. Click the checkbox next to the payment order number, then click the 'Select' button.

5. click the 'Delete' button.

Display Message