3700539 - No Communication Between SAP ECC or S/4HANA and SAP FSM

• There is no communication between ECC/S/4HANA and FSM.
• No outbound /PACG* IDocs are generated or processed in status 41.
• No inbound /PACG* IDocs are received in status 51 or 53.
• On the FSM side, objects on the Planning Board remain blocked for longer than usual.

• SAP Field Service Management (FSM)
• Proaxia Connector (PACG)
• ECC, S/4 HANA

SAP FSM, SAP Field Service Management, ECC integration, S/4HANA integration, FSM Cloud Connector, Message Broker, /PACG IDoc, IDoc queue, SMQ1, SMQ2, Message Broker communication, Transporter error, SSL connection error, HTTP 401 error, HTTP 403 error, Client ID, Client Secret, ERP Connector, certificate expired, firewall configuration, SOAMANAGER, web service URL mismatch, Planning Board blocked, IDoc status 18, IDoc status 68, CPI integration, connectivity issue, FSM integration troubleshooting, FSM, E4C, Connector, Message Broker, /PACG/ECM_COCKPIT2, /PACG/ECM_COCKPIT, /PACG/ECM_PING_MB, SMQ1, SMQ2, Certificate, Firewall, Password , KBA , CEC-SRV-FSM-ERP-PACG , Proaxia PACG Add-On / Message Broker , CEC-SRV-FSM-ERP , FSM Connector for SAP ERP , Bug Filed