SAP Knowledge Base Article - Public

3700570 - Footer column text limit in Maintain Main Layout

Symptom

The footer column text box has a fixed limit of 200 characters, preventing additional content from being entered.

Environment

SAP Sales and Service Cloud Version 2

Reproducing the Issue

  1. Navigate to settings.
  2. Open the Maintain Main Layout view.
  3. Click on edit.
  4. Navigate to 'Design Main Template' and go to the footer tab.
  5. Paste text under Column 1.
  6. Attempt to add more characters under Column 1.
  7. Observe that it is not possible to enter more than 200 characters in the column.

Cause

The footer column text box has a fixed limit of 200 characters (please note spaces also count).

Resolution

As an alternative please raise an idea in the Influence Portal under the following link: https://influence.sap.com/go/sales_service_v2_esm

The Customer Influence portal is the proper channel for new requirements. There, other customers can also vote for the idea and depending on the demand from the customer community, and feasibility the developers will evaluate and plan accordingly for a possible implementation of this request.

See Also

Refer to: SAP Help Portal - Main Templates

Keywords

footer column limit, 200 characters, output management, sap sales cloud, sap service cloud, footer preview issue, footer spacing, column character limit, template footer, design main template, maintain main layout , KBA , CEC-CRM-OUT , Output Management for SAP Sales/Service Cloud , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions