SAP Knowledge Base Article - Public

3700578 - Language field is not Available in Account Overview (list view)

Symptom

The Language field exists and is usable in other areas of the system, such as Account Detailed View and Data Workbench. But missing in the Account OWL and cannot be adapted.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to the Customers section.
  2. Select Accounts.
  3. Attempt to locate or filter the Object Work List (OWL) using the Language field.
  4. Observe that the Language field is not available for filtering.

Cause

  • In C4C, the behaviour is by design and is tied to how C4C technically separates UI-relevant attributes from master data attributes.
  • Language is treated as a contextual attribute, not a primary account identifier. It is not flagged as list-enabled and excluded from overview projections by design.

Resolution

The Language field is not enabled for Account Overview (List View) as it is not part of the delivered UI projection for Accounts. Adaptation Mode cannot expose fields that are not flagged for list view usage. This is a system limitation by design. We recommend using reports or Data Workbench for analysis. Please raise an enhancement request if this functionality is required.

See Also

Refer to: SAP Help Portal

Keywords

language field, account overview, list view, account detailed view, data workbench, filter accounts, UI projection, C4C, contextual attribute, reporting, enhancement request , KBA , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions