SAP Knowledge Base Article - Public

3700628 - Datapoint tooltip only displays one value despite there is multiple values with the same data point on the line chart in SAP Analytics Cloud (SAC)

Symptom

  • Line chart datapoint tooltip displays only one value, even when multiple dimensions share the same measure value on the line chart, in a story in SAP Analytics Cloud.
  • For example: If multiple products have the same sales value, the tooltip for the datapoint displays only one product name instead of all the products with the same sales value. In more details, if we have the following values:

       Product        Sales
       Product A       123
       Product B       123
       Product C       123 

    If we create a line chart showing the sales by product, it will display one dot, since all the product have the same sales. 
    If we mouse over the data point on the line chart, it displays the tooltip for one product, like:

         Sales      : 123
         Product   : Product A

    But the expectation is for the tooltip to display all the product that have the same sales in the chart data point tooltip like:

         Sales      : 123
         Product   : Product A
                         Product B
                         Product C

Environment

SAP Analytics Cloud 2025.21.9

Reproducing the Issue

  1. In SAP Analytics Cloud, create a story.
  2. Add a line chart based on a model containing dimension that have the same measure value.
  3. When viewing the story, on the line chart, mouse over the datapoint corresponding to a measure value that correspond to multiple dimension value.
  4. Observe that the tooltip displays only one value, despite multiple dimension having the same datapoint value.

Cause

When there is multiple values, it is expected to only show the tooltip for the data point for the top most marker in the line chart.

Resolution

There is unfortunately no workaround currently available to display all the values for the data point tooltip of a chart for identical measure values.

Keywords

SAC, chart, graph, tooltip , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0