3700633 - Logo image access is logged in Read Access Logs view

The user did not alter or access the logo image mentioned in the read access logs, but it still appears in the list.

SAP Sales and Service Cloud Version 2

1. Navigate to settings in the SAP Sales/Service Cloud V2 system.
2. Open the read access logs view.
3. Filter by the user and by log type as 'FILE'.
4. Observe multiple entries for a specific file, which is the logo image.

This is currently expected behavior. For a read access logging log to be generated the user does not need to alter the file.

In this case the file is provided to the users via the home screen API request/response and as a result is logged as having been provided to the user in the response.

Refer to: SAP Help Documentation on Read Access Logging

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SAP Sales Cloud and SAP Service Cloud Version 2 all versions