Symptom
When Purchase Order is changed, Output history not generated after adding the "Remark from Supplier".
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders work center.
- Go to Purchase Orders view.
- Search and open the Purchase Order ABC.
- Navigate to Notes tab.
- Select Add row button and select "Remark from Supplier" from the dropdown.
- Add a note from the Supplier.
- Choose Send Update button.
- Navigate to Output History tab.
- Observe that the Changed Purchase Order Output is not generated.
Cause
"Remark from Supplier" is a note originating from the supplier and does not require sending back to the supplier, as the note has already been received from the supplier.
Resolution
This is the expected system behavior.
To Send the Remark to the Supplier. Use "Remark for Supplier" Instead of "Remark from Supplier".
- Go to Purchase Requests and Orders work center.
- Go to Purchase Orders view.
- Search and open the Purchase Order ABC.
- Navigate to Notes tab.
- Select Add row button and select "Remark for Supplier" from the dropdown.
- Add a note which needs to be sent to the Supplier.
- Choose Send Update button.
- Navigate to Output History tab.
- Now system generated a Changed Purchase Order Output.
Keywords
changed purchase order output, remark from supplier, remark for supplier, purchase order, output history, purchase requests, purchase orders, supplier note, , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Known Error
SAP Knowledge Base Article - Public