SAP Knowledge Base Article - Public

3701083 - Unable To Add Business User As Approver Condition In Supplier Invoice Approval Process

Symptom

Not able to add Business user as the approver condition in Supplier Invoice Approval process.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Application User Management work center.
  2. Go to the Approval Processes View.
  3. Select the Approval Process for Supplier Invoice.
  4. Select Copy button.
  5. Select the Approval step.
  6. Add a condition where "Approver equals the Business user"
  7. The system do not allow to add Business user.

Note : Approver is an extension field in Supplier Invoice Documents

Cause

Since the Business user is not added to the List Values of the Approver drop-down field, the system does not allow the user to be selected in the Approval Process.

Resolution

To add Business user in the Approver field,

  1. Go to the Profile icon (top-right corner of the screen).
  2. Select Key User Settings.
  3. Choose Start Adaptation Mode and click OK.
  4. Select the “+” (Add) icon.
  5. Select the field labeled Approver.
  6. Select Edit.
  7. Select Add Row and add required Business User.
  8. Select Save.
  9. Select Publish to apply the changes.
  10. Go back to the Profile icon.
  11. Select Key User Settings.
  12. Select stop Adaptation Mode.

Keywords

approver field, supplier invoice approval process, list values, approver condition, approval processes, supplier invoicing, error adding approver, approval condition, predefined list values , KBA , SRD-SRM-SI , Supplier Invoicing , Problem

Product

SAP Business ByDesign all versions