Symptom
Not able to add Business user as the approver condition in Supplier Invoice Approval process.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Application User Management work center.
- Go to the Approval Processes View.
- Select the Approval Process for Supplier Invoice.
- Select Copy button.
- Select the Approval step.
- Add a condition where "Approver equals the Business user"
- The system do not allow to add Business user.
Note : Approver is an extension field in Supplier Invoice Documents
Cause
Since the Business user is not added to the List Values of the Approver drop-down field, the system does not allow the user to be selected in the Approval Process.
Resolution
To add Business user in the Approver field,
- Go to the Profile icon (top-right corner of the screen).
- Select Key User Settings.
- Choose Start Adaptation Mode and click OK.
- Select the “+” (Add) icon.
- Select the field labeled Approver.
- Select Edit.
- Select Add Row and add required Business User.
- Select Save.
- Select Publish to apply the changes.
- Go back to the Profile icon.
- Select Key User Settings.
- Select stop Adaptation Mode.
Keywords
approver field, supplier invoice approval process, list values, approver condition, approval processes, supplier invoicing, error adding approver, approval condition, predefined list values , KBA , SRD-SRM-SI , Supplier Invoicing , Problem
SAP Knowledge Base Article - Public